JPA offline for 2 weeks

Leave, expenses and other important admin must all be updated before the JPA system is taken offline for over a fortnight later this month.

The downtime starts from 1700 on April 18 and lasts until 0800 on May 5.

It is required so Defence Business Services (DBS) – the organisation that provides HR and other corporate functions to the MoD – can migrate the platform to the cloud.

“These improvements will deliver a more robust and efficient service,” explained Graeme Macaulay from the DBS transformation programme.

“We’ve worked hard to minimise disruption during this period and everyone’s patience is greatly appreciated.”

Payment of salaries at the end of April will continue as normal.

DBS is encouraging troops to make any applications – such as those for the continuity of education allowance or legal aid – by April 15.

Anything submitted after this date will not be processed until after the migration in May.

Apps that are linked to JPA – such as MySeries or the Armed Forces Personnel Portal – will also be offline.

For more information on the interruption, search ‘JPA and apps major downtime’ on the Defnet homepage or Defence Connect.